As a homeowner, you have invested time in researching who you hire as your window and door supplier. But when a decision has finally been made and the contract is signed, do you know exactly who will be working with you from start to finish?
In our previous post ‘6 Tips for finding the best window and door supplier in Toronto’ number 2 on the list was inquiring into the employee status of your supplier’s contractor. The term sub-contractor can be heard floating around in many conversations about renovation and construction. Acting as a middle-man, a sub-contractor is a third-party worker or team hired by many builders or suppliers. There can be many shortcomings to having your supplier hire a third-party, which is why our installers are actual employees of Casa Bella. So what does this mean for you?
Here’s a list of why we do not hire sub-contractors
1.Our installers are fully bonded, insured. It isn’t enough to have an installer that’s experienced. For any installer or supplier that is hired, an important question to ask is whether they are bonded and insured. Liability and assurance that you will not be left behind is all you can ask for in the case of a less-than-desirable situation. We are confident in the quality of service we provide and know that your trust comes from our transparency.
2.You speak directly with us. We have cut out the elusive middle-man. Any concerns about our product or the installation process will be addressed directly to us and resolved by us. No five-way finger pointing or he said/she said scenarios. This helps to speed up our response-time and you can rest easy knowing we take responsibility for the services we provide.
3.You get a better quality installation experience. Providing top-tier installation is made possible by extensive product knowledge. This is why we have installers that are factory-trained with our window and door products. Working solely for Casa Bella means more focus is put into one company’s product line. Combined with team leaders who have a minimum of 10 years industry experience, your installation is in skilled and capable hands. Learn more about the Casa Bella Advantage.
If you have more questions about our installation process, feel free to call Casa Bella Windows and Doors today at 1-800-407-9917 or contact us online and our team will be in touch soon.
